St. Louis Sinus Center is rated 5 out of 5.0 based on 914 ratings.
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I had a balloon procedure in February 2023. My results have been life changing. Dr. Gould & staff are one of a kind. Just a bonus the office feels like a spa! Thank you, Dr. Gould! You’re simply the best!
I made an appointment with St. Louis Sinus Center after many months of what I thought was allergies. My symptoms were awful with constant runny nose and congestion. I’d lost my sense of smell and taste. Nothing worked to fix it. Making an appointment was easy and the communication stream between their office and myself was excellent. I was warmly greeted and the process to begin my new patient status was smooth and simple. The staff was very friendly, professional, and efficient - I went through the examination and CAT scan very quickly. A medical technician then met with me to explain their findings from the scan. Everything was explained clearly with visuals and nasal camera so I could see exactly what was going on in my sinuses. It turned out that I had a massive sinus infection with almost complete blockage of all 3 sets of sinuses, including swollen turbinates. I was then met by a manager, Shannon, who was amazing! She talked me through the business side of things, the costs, medications, and procedures, and worked with my budget to make my healing and recovery a stress-free and painless experience. By the time I left the office, my pharmacy already had my prescriptions ready for pickup. Shannon was sure to stay in touch with me via text to make sure things were going well and to answer any questions. Again, the office was outstanding in their communication. I sensed genuine care and concern from everyone at the center for my wellbeing. I was scheduled for surgery a month later and the staff walked me through the steps, making sure I was comfortable and my questions were answered. Surgery was tolerable with minimal discomfort. Dr. Gould was peaceful and calming. I was given excellent care post-surgery, and appreciated personal follow up. The results of my experience? Yesterday I smelled the pine needles and the fresh air, the water from the nearby river; I smelled the snacks my students were munching on and the stench from the flood damage in the school basement. I tasted my favorite meal for the first time in 8 months-Grandma’s fried chicken dinner with mashed potatoes and gravy and Dutch green beans! I can sleep at night and not snore, sneeze, or mouth-breathe! I never felt pain and the recovery has been easy. No dryness, little stuffiness, no more constant drainage. I can sing songs again! I’m looking forward to the swelling going down and my voice returning to normal. Thank you for everything, Shannon, staff, and Dr. Gould!
STL Sinus Center is a First Class Operation! The initial consultation was very well presented, procedure details explained and staff was extremely professional! The CT was like 15 -20 seconds with very little radiation and the PA showed all the issues from the CT and helped answer why I had been suffering from my chronic sinus problems and related sleeping issues. The follow up from the staff the next day after my procedure was equally professional, the staff was very caring and helpful! I am excited about the future and glad I decided to have the procedure behind me now! I have recommended the procedure to my twin brother and several friends.
Great staff, great doctors, balloon sinusplasty was a life changer for me!
I’ve had terrible sinus issues all of my life and just lived with it. Someone told me about Dr Gould at the St Louis Sinus Center, and he has changed my life. Not only can I actually breathe, but my wife says I no longer snore! Dr Gould and staff are excellent. And PA Morgan was amazing from my initial appointment to post op. I highly recommend!
I went to this office to have a 2nd option after being told I needed an invasive procedure by a different ENT. I saw a Nurse practitioner named Maggie. They did a CT scan on site and she looked in my nose with a camera. Her recommendation was a less invasive procedure with a shorter recovery time. The procedure was easy and my recovery was simple. I could not be happier with my experience and I can breathe much better!
From my first interaction with the St. Louis Sinus Center, I was met with professionalism and care. The staff was notably responsive, efficiently scheduling my balloon sinusplasty and ensuring that I was equipped with the right medication and clear pre-operation directions. Dr. Gould's expertise shone through as he performed the surgery both quickly and painlessly. I highly recommend their services to anyone in need of sinus care.
Staff was friendly and knowledgeable
Great experience. Quick. Everything done in the same office. Imagining and review of imaging. Staff all very pleasant.
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