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I am just at the consultation stage but the staff was very thorough and willing to spend time.

Maggie McCain and the entire staff provide a welcoming atmosphere, along with the knowledge to explain your problems and their solutions with “everyday people” explanations. My daughter and I both had procedures there, and thanks to Dr. Gould and his staff, our snoring problems are a thing of the past. My wife and daughter’s boyfriend can focus their complaints elsewhere, because snoring is off the list. You’re crazy to go anywhere else

Dr. Gould and his staff were extremely professional and accommodating. I had the balloon procedure done and I’m beyond pleased with the results. Couldn’t recommend highly enough!

Start to finish it was a surprising and valuable new patient visit. The staff is super friendly and helpful. The office is beautiful and state-of-the-art. And Dr Gould is Not Your Average doctor. He is a pioneer in his field and knowledgeable, yet friendly and quite willing to educate. No regrets on this choice. They deserve your business!

Shannon and Jenny are amazing! Jenny answered all of my questions and was extremely helpful. She explained everything so thoroughly I felt like I truly understood all of my concerns! Shannon went above and beyond as a nurse. I never saw Shannon in person but her help over the phone was amazing. Shannon, you are the definition of a nurse who truly cares about her patients and her job. Thank you both for all of your help.

I had such a great experience with my septoplasty and balloon sinoplasty. I can finally breathe! The whole team is amazing - from reception, MA, PA and Dr. Gould. They were very responsive when I had questions after the procedure, even after hours. I can’t say anything negative about this office. Great job, team!

My experience here was amazing. The staff is incredibly attentive to detail and there is a clear strategy behind your care. First and foremost, they are thorough in listening to you and in the examination process, very specific in reviewing instructions and needed items and then reinforcing information by giving you print outs reiterating the discussion and giving you plenty of time to prepare for what is ahead. They care about proactive pain management and antibiotics. I suffered for more than a year with different diagnoses, none of them aligning with what I suspected, a sinus infection on one side of my face. They fit me into their schedule quickly, I had a procedure a short time later and a few weeks out I feel better than I have in more than a year and, likely, years. Everyone with sinus problems in St. Louis should start here first.

I was dealing with rebound congestion from overusing Sinex nasal spray. After stopping the spray for 2 months, the congestion never went away and my nose was completely swollen on the inside. I went to Synergy ENT in Festus because of my friend suggesting them. They got me in within 1 day. They were very thorough on the first visit, and I never felt rushed. CT was done and they sat down with me and explained everything. It was determined that I needed Balloon Sinuplasty, Turbinate Reduction, and Ethmoidectomy. They got me in for the procedure in just 3 weeks. They did all they could to make me comfortable the day of the procedure including pain and anxiety medication. Plus numbing. I had blood and crust in my nose that had been there for probably 4 months so when they scraped that out during the procedure, it was very painful. But they kept numbing me more every time I said I was in pain. I could tell they really cared and did not want me to feel pain. The actual procedure was not painful. Only pressure. The only thing that hurt was scraping the dried blood and crust out of my nose. Which I think was just unique to my situation. All in all, I can tell they care about their patients and their comfort. I am thankful for what they have done for me and look forward to healing fully. I’d suggest this ENT any day. The nurses, medical assistants, other staff, and Dr. Gould are great people who care about their patients. They even have me thinking about doing some kind of medical writing as a future career (we talked about my career during the procedure to take my mind off things lol). It was a good suggestion! Anyways, 10/10 to them.

THE ONLY ENT OFFICE YOU SHOULD SCHEDULE AN APPOINTMENT WITH! Probably the best experience with any doctor I have ever had. They got me in next day when other ENTs were scheduling 3 and 4 months out. I was in and out in UNDER an hour WITH IMAGING. I'm talking from the moment I walked in the door to out the door was less than an hour... And at no point did I feel rushed or that I wasn't getting the information I needed. I was not waiting more than 2 minutes between the each step in my appointment. The staff was incredible. Jenny and Page were both thorough and friendly. I felt like I made 2 new friends today. They were very empathetic and kind. Explaining everything. I don't don't understand how they can make the environment so quick and professional, yet so friendly and Peaceful. Thank you Page and Jenny.